Product warranty and after-sales service
We also offer a variety of after-sales services to ensure that our customers can enjoy their jewelry for a long time.
We offer free repairs, such as ring resizing, up to one time within one month of receiving your order. (Excluding Amazon store (#1))
Even if it has been more than one month, we offer various repairs and size readjustments for a fee, and we also sell accessories such as necklace chains and earring backs.
About ring size adjustment
The amount of ring size adjustment varies depending on the ring shape, but most rings can be readjusted by ±1 to 2 sizes. However, full eternity rings and other special designs cannot be resized.
Depending on the condition, design, and size adjustment range of the jewelry, there may be a charge or it may not be possible to adjust the size even within one month of arrival.
Please note :<br>The customer will be responsible for the round-trip shipping costs for various repairs.
Please note that some products, such as special offers, are not eligible for free repairs or adjustments even within one month of arrival. If a product is not eligible for free repairs or adjustments, this will be indicated on the product page.
#1. Products purchased from Amazon are subject to the platform regulations. If the product is returned for any reason within one month of delivery, We do not offer free adjustments or repairs. All work is in accordance with Amazon regulations.